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~subject:"Service management"
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Search: subject_exact:"Lodging industry"
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Service management
Gastgewerbe
2,948
Hospitality industry
2,948
Tourism industry
959
Tourismuswirtschaft
959
Hospital
592
Krankenhaus
592
Tourism
536
Tourismus
512
Hotel industry
463
Hotellerie
463
Dienstleistungsqualität
258
Service quality
258
Bibliometrics
208
Bibliometrie
208
Consumer behaviour
199
Konsumentenverhalten
199
Coronavirus
182
Customer satisfaction
177
Kundenzufriedenheit
177
Hospitality
166
USA
151
Human Resource Management
150
Personalmanagement
150
United States
150
Tourismusforschung
146
Tourism research
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141
Relationship marketing
141
Welt
132
World
132
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115
Corporate Social Responsibility
111
Corporate social responsibility
111
Innovation
102
Firm performance
101
Unternehmenserfolg
101
Job satisfaction
100
Arbeitszufriedenheit
99
hospitality industry
98
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Brotherton, Bob
3
Gardini, Marco A.
2
Joglekar, Nitin
2
Mattila, Anna S.
2
Solnet, David
2
Wood, Roy C.
2
Zhang, Jie J.
2
Akarsu, Tugra Nazlil
1
Anh Thi Tu Le
1
Ariffin, Ahmad Azmi M.
1
Bagdan, Paul J.
1
Bai, Billy
1
Becket, Nina
1
Berg, Waldemar
1
Bizjak, Boštjan
1
Bowen, John T.
1
Breukel, Ad
1
Brookes, Maureen
1
Buhalis, Dimitrios
1
Chen, Athena Lele
1
Chen, Chun Liang
1
Chen, Yi-An
1
Choi, Youngsoo
1
Chon, Kaye
1
Chopra, Ritika
1
Connolly, Pauline
1
Crawford, Alleah
1
Duman, Teoman
1
Fabjan, Daša3
1
Foroudi, Pantea
1
Gaol, Ford Lumban
1
Go, Frank M.
1
Golubovskaya, Maria
1
Gross, Michael A.
1
Gruner, Axel
1
Gupta, Mansi
1
Ha Thu Nguyen
1
Hemmington, Nigel
1
Hysa, Xhimi
1
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International journal of hospitality management
10
International journal of contemporary hospitality management
8
The Sage handbook of hospitality management
5
Global cases on hospitality industry
3
Chinese management studies
1
Electronic markets : EM ; the international journal of electronic commerce and business media
1
Enlightening tourism : ET ; a pathmaking journal
1
European research studies
1
European review of service economics and management
1
Gabler Edition Wissenschaft
1
Handbuch Hospitality Management : Managementkonzepte, Wettbewerbskontext, Unternehmenspraxis
1
Hospitality Management
1
Hospitality management
1
Hospitality management in Ireland : theory and practice
1
International journal of productivity and quality management : IJPQM
1
Journal of hospitality marketing & management
1
Journal of management inquiry
1
Journal of service management
1
Journal of travel and tourism marketing
1
The Cornell hospitality quarterly
1
Tourism and hospitality management
1
Tourism management : research, policies, practice
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ECONIS (ZBW)
54
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54
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1
Challenges in re-designing operations and jobs to embody AI and robotics in services : findings from a case in the hospitality industry
Mingotto, Erica
;
Montaguti, Federica
;
Tamma, Michele
- In:
Electronic markets : EM ; the international journal of …
31
(
2021
)
3
,
pp. 493-510
Persistent link: https://www.econbiz.de/10012666402
Saved in:
2
Sources staff as a factor of service innovation in the modern hotel industry : analysis of selected issues
Szostak, Daniel
- In:
European research studies
24
(
2021
)
4B
,
pp. 87-94
Persistent link: https://www.econbiz.de/10012806132
Saved in:
3
Service failure research in the hospitality and tourism industry : a synopsis of past, present and future dynamics from 2001 to 2020
Akarsu, Tugra Nazlil
;
Marvi, Reza
;
Foroudi, Pantea
- In:
International journal of contemporary hospitality management
35
(
2023
)
1
,
pp. 186-217
Persistent link: https://www.econbiz.de/10013546041
Saved in:
4
Over 33 years of the hospitality research : a bibliometric review of the International Journal of Contemporary Hospitality Management
Sharma, Gagan Deep
;
Taheri, Babak
;
Gupta, Mansi
; …
- In:
International journal of contemporary hospitality management
35
(
2023
)
7
,
pp. 2564-2589
Persistent link: https://www.econbiz.de/10014314804
Saved in:
5
Drivers of service productivity in the hospitality industry : a customer perspective
Ha Thu Nguyen
;
Anh Thi Tu Le
;
Truong Trong Hoang
- In:
International journal of productivity and quality …
39
(
2023
)
4
,
pp. 464-489
Persistent link: https://www.econbiz.de/10014364110
Saved in:
6
Traveler attitudes toward biometric data-enabled hotel services : can risk education play a role?
Lehto, Xinran Y.
;
Park, Soona
;
Mohamed, Mohamed E.
; …
- In:
The Cornell hospitality quarterly
64
(
2023
)
1
,
pp. 74-94
Persistent link: https://www.econbiz.de/10014229651
Saved in:
7
Case study of sustainable service design in the hospitality industry
Chen, Yi-An
;
Chen, Chun Liang
- In:
Chinese management studies
16
(
2022
)
1
,
pp. 162-196
Persistent link: https://www.econbiz.de/10012886173
Saved in:
8
Hospitality beyond the commercial domain : a triadic conceptualisation of hospitality in tourism from a host-guest encounter perspective
Munasinghe, Sarath
;
Hemmington, Nigel
;
Schänzel, Heike
; …
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-7
Persistent link: https://www.econbiz.de/10014227644
Saved in:
9
Adoption of software as a service (SaaS) in small and medium-sized hotels in Tirana
Kruja, Alba Demneri
;
Hysa, Xhimi
;
Duman, Teoman
;
Tafaj, Ava
- In:
Enlightening tourism : ET ; a pathmaking journal
9
(
2019
)
2
,
pp. 137-167
Persistent link: https://www.econbiz.de/10012214925
Saved in:
10
A systematic review of AI technology-based service encounters : implications for hospitality and tourism operations
Li, Minglong
;
Yin, Dexiang
;
Qiu, Hailian
;
Bai, Billy
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012547997
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