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An investigative study of operational performance and service quality of Indian public sector banks
George, Sajeev Abraham
;
Caṭṭopādhyāẏa, Nīlāñjana
- In:
International journal of business performance management
13
(
2012
)
3/4
,
pp. 408-425
Persistent link: https://www.econbiz.de/10009688770
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