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~subject:"Service quality"
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Service quality
China
21
Multinationales Unternehmen
7
Transnational corporation
7
Consumer behaviour
4
Emerging economies
4
International market entry
4
Internationaler Markteintritt
4
Konsumentenverhalten
4
Distribution channel
3
Hong Kong
3
Hongkong
3
Schwellenländer
3
Strategic alliance
3
Strategische Allianz
3
Vertriebsweg
3
1979-1993
2
Beziehungsmarketing
2
Dienstleistungsqualität
2
FDI impacts
2
Firm performance
2
Foreign direct investment
2
Homeownership
2
Institutional development
2
Lieferantenmanagement
2
Organisatorischer Wandel
2
Organizational change
2
Relationship marketing
2
Social network
2
Soziales Netzwerk
2
Supplier relationship management
2
Theorie
2
Theory
2
Unternehmenserfolg
2
Wirtschaftswachstum
2
Wohneigentum
2
1979-1985
1
1995
1
1997
1
Advertising
1
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Tse, David K.
2
Bolton, Ruth N.
1
Chan, Kimmy Wa
1
Gustafsson, Anders
1
McColl-Kennedy, Janet R.
1
Sirianni, Nancy J.
1
Yim, Chi-kin
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Journal of marketing research : JMR
1
Journal of service management
1
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ECONIS (ZBW)
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Small details that marke big differences : a radical approach to consumption experience as a firm's differentiating strategy
Bolton, Ruth N.
;
Gustafsson, Anders
;
McColl-Kennedy, …
- In:
Journal of service management
25
(
2014
)
2
,
pp. 253-274
Persistent link: https://www.econbiz.de/10010343471
Saved in:
2
Strengthening customer loyalty through intimacy and passion : roles of customer-firm affection and customer-staff relationships in services
Yim, Chi-kin
;
Tse, David K.
;
Chan, Kimmy Wa
- In:
Journal of marketing research : JMR
45
(
2008
)
6
,
pp. 741-756
Persistent link: https://www.econbiz.de/10003794574
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