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~subject:"Service quality"
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Service quality
Consumer behaviour
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environmental friendliness
6
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5
Customer satisfaction
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Dienstleistungsqualität
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Alarifi, Areej Abdulrahman
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Anyadighibe, Joseph Amaechi
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Awara, Nsobiari Festus
1
Bassey, Frederick Offiong
1
Foo, Maw Der
1
Husain, Khalid Sami
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Lee, Kyung Tag
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African journal of business and economic research : AJBER
1
Information systems and e-business management : ISeB
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International journal of quality & reliability management
1
Journal of the Academy of Marketing Science
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ECONIS (ZBW)
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The influence of Internet banking services quality on e-customers' satisfaction of Saudi banks : comparison study before and during COVID-19
Alarifi, Areej Abdulrahman
;
Husain, Khalid Sami
- In:
International journal of quality & reliability management
40
(
2023
)
2
,
pp. 496-516
Persistent link: https://www.econbiz.de/10013535697
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2
Service quality and customer satisfaction of banking services in Nigeria
Awara, Nsobiari Festus
;
Anyadighibe, Joseph Amaechi
; …
- In:
African journal of business and economic research : AJBER
17
(
2022
)
4
,
pp. 263-283
Persistent link: https://www.econbiz.de/10014336583
Saved in:
3
Frontline employees' nonverbal cues in service encounters : a double-edged sword
Lim, Elison Ai Ching
;
Lee, Yih Hwai
;
Foo, Maw Der
- In:
Journal of the Academy of Marketing Science
45
(
2017
)
5
,
pp. 657-676
Persistent link: https://www.econbiz.de/10011772291
Saved in:
4
An analysis of the relationship between quality and user acceptance in smartphone apps
Noh, Mi Jin
;
Lee, Kyung Tag
- In:
Information systems and e-business management : ISeB
14
(
2016
)
2
,
pp. 273-291
Persistent link: https://www.econbiz.de/10011673219
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