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~subject:"Service quality"
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Service quality
Betriebliche Wertschöpfung
16
Beziehungsmarketing
16
Relationship marketing
16
Value creation
16
value propositions
14
Value propositions
12
Customer value
11
Kundenwert
11
Service-Dominant Logic
11
Service-dominant logic
11
propositions
11
Propositions
10
Customer integration
7
Dienstleistungsqualität
7
Kundenintegration
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USA
7
United States
7
Dienstleistung
6
Innovation
6
Innovation management
6
Innovationsmanagement
6
Services
6
Marketing theory
5
Marketingtheorie
5
Research propositions
5
Technischer Fortschritt
5
Technological change
5
research propositions
5
Bibliometrics
4
Bibliometrie
4
Business model
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Business start-up
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Geschäftsmodell
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Lieferkette
4
Nachhaltige Entwicklung
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Supply chain
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Sustainable development
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Theorie
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Theory
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English
7
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Brady, Michael K.
1
Busser, James A.
1
Caldwell, Nigel
1
Chandler, Jennifer D.
1
Entrialgo Suárez, Montserrat
1
Gallan, Andrew S.
1
Helkkula, Anu
1
Hollebeek, Linda D.
1
Howard, Mickey
1
Iglesias Argu͏̈elles, Víctor
1
Lusch, Robert F.
1
Maull, Roger
1
Müller, Frank
1
Ng, Irene
1
Shulga, Lenna V.
1
Smith, Laura
1
Sprott, David E.
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International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
2
AMS review : official publication of the Academy of Marketing Science
1
International journal of hospitality management
1
Journal of service research
1
Journal of service research : JSR
1
The international journal of management education
1
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ECONIS (ZBW)
7
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1
Cocreating transformative value
propositions
with customers experiencing vulnerability during humanitarian crises
Gallan, Andrew S.
;
Helkkula, Anu
- In:
AMS review : official publication of the Academy of …
12
(
2022
)
1/2
,
pp. 85-101
Persistent link: https://www.econbiz.de/10013401686
Saved in:
2
Rise of the machines? : customer engagement in automated service interactions
Hollebeek, Linda D.
;
Sprott, David E.
;
Brady, Michael K.
- In:
Journal of service research
24
(
2021
)
1
,
pp. 3-8
Persistent link: https://www.econbiz.de/10012426746
Saved in:
3
Program characteristics and price in MBAs : the interactive effects of external quality signals and co-creation processes
Iglesias Argu͏̈elles, Víctor
;
Entrialgo Suárez, …
- In:
The international journal of management education
19
(
2021
)
3
,
pp. 1-12
Persistent link: https://www.econbiz.de/10013184830
Saved in:
4
Customer acceptance of four types of hospitality value
propositions
Shulga, Lenna V.
;
Busser, James A.
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012241949
Saved in:
5
Service systems : a broadened framework and research agenda on value
propositions
, engagement, and service experience
Chandler, Jennifer D.
;
Lusch, Robert F.
- In:
Journal of service research : JSR
18
(
2015
)
1
,
pp. 6-22
Persistent link: https://www.econbiz.de/10010483444
Saved in:
6
Contracting for complex performance in markets of few buyers and sellers : the case of military procurement
Caldwell, Nigel
;
Howard, Mickey
- In:
International journal of operations & production …
34
(
2014
)
2
,
pp. 270-294
Persistent link: https://www.econbiz.de/10010249711
Saved in:
7
Servitization and operations management : a service dominant-logic approach
Smith, Laura
;
Maull, Roger
;
Ng, Irene
- In:
International journal of operations & production …
34
(
2014
)
2
,
pp. 242-269
Persistent link: https://www.econbiz.de/10010249723
Saved in:
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