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Service quality
value productivity
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Betriebliche Wertschöpfung
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Dienstleistungsqualität
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Dienstleistungssektor
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Lean Management
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Lean Production
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affective commitment
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averting or defensive expenditure
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conceptual framework
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effluents
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electrical conductivity
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land quality
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lean thinking
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organic structures
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pollution
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service design
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service innovation
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service operations
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Backhouse, Chris J.
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Jaaron, Ayham A. M.
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International journal of quality and innovation
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The effects of lean thinking on service workers
value
productivity
: a conceptual framework
Jaaron, Ayham A. M.
;
Backhouse, Chris J.
- In:
International journal of quality and innovation
2
(
2012/14
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10009791793
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