Lindsay, Patricia; Sandall, Jane; Humphrey, Charlotte - In: Social Science & Medicine 75 (2012) 10, pp. 1793-1799
incident reporting in maternity care in one UK National Health Service hospital. Maternity claims account for 50% of NHS … studies on incident reporting used case note review and staff self-reports. We used ethnographic methods to highlight the … social nature of, and social processes around, incident reporting, and the use of the collegial work group as an aid to …