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Research process for selecting a theoretical framework and bibliometric analysis of a theme : illustration for the management of customer service in a bank
Ensslin, Leonardo
;
Dutra, Ademar
;
Ensslin, Sandra Rolim
; …
- In:
Modern economy
6
(
2015
)
6
,
pp. 782-796
Persistent link: https://www.econbiz.de/10011385290
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