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~subject:"Tourismuswirtschaft"
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Tourismuswirtschaft
Customer satisfaction
6
Kundenzufriedenheit
6
Dienstleistungsqualität
4
Holiday behaviour
4
Service quality
4
Tourism marketing
4
Tourismusmarketing
4
Urlaubsverhalten
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Beziehungsmarketing
3
Consumer behaviour
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Destinationsmanagement
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Mediterranean region
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Mediterranean tourism
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Mittelmeerraum
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Quality of service experience
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Sentiment analysis
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Service industry
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Social Web
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Social web
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Tourism destination
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Tourismus
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Viral marketing
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Virales Marketing
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satisfaction
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1991-2009
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Pérez-Cabañero, Carmen
3
Cervera-Taulet, Amparo
2
Bigné Alcañiz, J. Enrique
1
Cuenca, Antonio
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Jung, Timothy
1
Martínez-Molés, Víctor
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Ruiz Mafe, Carla
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Schlesinger, Walesska
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International journal of contemporary hospitality management
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Journal of business research : JBR
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ECONIS (ZBW)
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Are customer star ratings and sentiments aligned? : a deep learning study of the customer service experience in tourism destinations
Bigné Alcañiz, J. Enrique
;
Ruiz Mafe, Carla
; …
- In:
Service business
17
(
2023
)
1
,
pp. 281-314
Persistent link: https://www.econbiz.de/10014282967
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2
Gathering pre-purchase information for a cruise vacation with virtual reality : the effects of media technology and gender
Martínez-Molés, Víctor
;
Jung, Timothy
; …
- In:
International journal of contemporary hospitality management
34
(
2022
)
1
,
pp. 407-429
Persistent link: https://www.econbiz.de/10012798199
Saved in:
3
Experience management as an innovative approach in emerging Mediterranean destinations
Cervera-Taulet, Amparo
;
Pérez-Cabañero, Carmen
; …
- In:
Journal of business research : JBR
101
(
2019
),
pp. 536-547
Persistent link: https://www.econbiz.de/10012103470
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