Brown, James R.; Lusch, Robert F.; Smith, Laurie P. - In: International Journal of Physical Distribution & … 21 (1991) 6, pp. 15-26
A conceptual model was developed of distribution channel members′ manifest conflicts and their satisfaction. From this …‐analysis of previous research and this first longitudinal study of distribution channel behaviour in the aircraft industry in … North America of distribution channel behaviour uncovered a egative, contemporaneous relationship between satisfaction and …