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~subject:"USA"
~type_genre:"Aufsatz in Zeitschrift"
~type_genre:"Glossary included"
~type_genre:"Sammelwerk"
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Search: subject:"Service quality"
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Subject
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USA
Service quality
13,819
Dienstleistungsqualität
13,791
Customer satisfaction
5,169
Kundenzufriedenheit
5,169
Consumer behaviour
3,607
Konsumentenverhalten
3,607
Beziehungsmarketing
3,090
Relationship marketing
3,090
Qualitätsmanagement
1,759
Quality management
1,754
Financial audit
1,628
Wirtschaftsprüfung
1,628
Krankenhaus
1,176
Hospital
1,175
Health care
969
Gesundheitsversorgung
963
Customer service
915
Kundenservice
914
United States
911
Dienstleistungssektor
817
Service industry
817
service quality
802
Product quality
793
Produktqualität
793
Gesundheitswesen
782
Health care system
775
Beschwerdemanagement
702
Complaint management
702
Hotel industry
677
Hotellerie
677
Online retailing
582
Online-Handel
582
E-commerce
576
Electronic Commerce
576
Emotion
496
customer satisfaction
478
Gastronomie
457
Restaurant industry
457
India
452
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Undetermined
163
Free
10
Type of publication
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Article
886
Book / Working Paper
24
Type of publication (narrower categories)
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Aufsatz in Zeitschrift
Glossary included
Sammelwerk
Article in journal
894
Graue Literatur
253
Non-commercial literature
253
Arbeitspapier
216
Working Paper
216
Aufsatz im Buch
60
Book section
60
Hochschulschrift
43
Thesis
37
Collection of articles of several authors
22
Collection of articles written by one author
21
Sammlung
21
Case study
16
Fallstudie
16
Bibliografie enthalten
9
Bibliography included
9
Aufsatzsammlung
7
Konferenzschrift
7
Amtsdruckschrift
5
Conference proceedings
5
Government document
5
Conference paper
3
Konferenzbeitrag
3
Bibliografie
2
Glossar enthalten
2
Reprint
2
Accompanied by computer file
1
Advisory report
1
Elektronischer Datenträger als Beilage
1
Guidebook
1
Gutachten
1
Ratgeber
1
Statistics
1
Statistik
1
Systematic review
1
Übersichtsarbeit
1
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English
906
German
4
French
1
Author
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Jang, Soocheong
6
Min, Ho-key
6
Prybutok, Victor R.
6
Eide, Eric R.
5
Figlio, David N.
5
Hanushek, Eric Alan
5
McFadden, Kathleen L.
5
Gowen, Charles, III.
4
Han, Heesup
4
Nechyba, Thomas J.
4
Rivkin, Steven G.
4
Rockoff, Jonah E.
4
Romano, Patrick S.
4
Smith, Jeffrey A.
4
Staiger, Douglas
4
Wong, Herbert Stephens
4
Begun, James W.
3
Black, Dan A.
3
Blau, David
3
Boone, Jeffery P.
3
Brasington, David M.
3
Castle, Nicholas G.
3
Christensen, Brant E.
3
Cutler, David M.
3
Doyle, Joseph J.
3
Ehrenberg, Ronald G.
3
Grabowski, David C.
3
Gruber, Jonathan
3
Ha, Jooyeon
3
Harris, Douglas N.
3
Hsu, Maxwell K.
3
Huckman, Robert S.
3
Kessler, Daniel P.
3
Khurana, Inder K.
3
Lee, Jung Young
3
Li, Chan
3
Lynn, Michael
3
Mattila, Anna S.
3
Min, Hyesung
3
Mutter, Ryan L.
3
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Institution
All
National Bureau of Economic Research
2
American Society for Quality
1
CESifo GmbH
1
Cato Institute
1
Internationales Symposium Evaluation of Integrated Delivery Systems - Performance Measurement <2000, Berlin>
1
Urban Institute <Washington, DC>
1
Published in...
All
Health care management review : HCM review
27
International journal of hospitality management
25
Quality management journal : QMJ
17
Auditing : a journal of practice & theory
14
Inquiry : a journal of health care organization, provision and financing
14
International journal of health care finance and economics
14
Journal of retailing and consumer services
14
Economics of education review
12
Contemporary accounting research : a journal of the Canadian Academic Accounting Association
11
Journal of health economics
11
Journal of human resources : JHR
11
The journal of services marketing
11
The review of economics and statistics
11
Health affairs : at the intersection of health, health care, and policy
10
Journal of air transport management
10
Journal of policy analysis and management : the journal of the Association for Public Policy Analysis and Management
10
The American economic review
10
American economic journal : a journal of the American Economic Association
9
Health care financing review
9
Managing service quality : MSQ ; an international journal
9
The Milbank quarterly
9
Journal of accounting and public policy
8
Journal of business research : JBR
8
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
8
Services marketing quarterly
8
Academy of Management journal : AMJ
7
Brookings papers on education policy
7
Economic inquiry : journal of the Western Economic Association International
7
Journal of service research : JSR
7
The journal of economic perspectives : EP ; a journal of the American Economic Association
7
Accounting, organizations and society : an international journal devoted to the behavioural, organizational and social aspects of accounting
6
Eastern economic journal
6
International journal of auditing : IJA
6
International journal of contemporary hospitality management
6
International public management journal
6
Journal of labor economics
6
The accounting review : a publication of the American Accounting Association
6
The journal of law & economics
6
The journal of law, economics, & organization
6
The journal of structured finance
6
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ECONIS (ZBW)
910
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1
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10
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910
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1
Industry structure, segmentation, and quality competition in the U.S. hotel industry
Butters, R. Andrew
;
Hubbard, Thomas N.
- In:
The journal of industrial economics
71
(
2023
)
2
,
pp. 491-537
Persistent link: https://www.econbiz.de/10014365236
Saved in:
2
Is earnings management impacted by audit fees and auditor tenure? : an analysis of the Big Four audit firms in the US market
Santos-Jaén, José Manuel
;
Almagro-Vázquez, Gema …
- In:
Oeconomia Copernicana
14
(
2023
)
3
,
pp. 899-934
Persistent link: https://www.econbiz.de/10014521049
Saved in:
3
Restaurant tipping discrimination : evidence from a representative sample of US households
Jahan, Nusrat
;
Leschewski, Andrea
;
Davis, David E.
- In:
Journal of agricultural & food industrial organization
21
(
2023
)
2
,
pp. 117-127
Persistent link: https://www.econbiz.de/10014293769
Saved in:
4
The impact of firm size and business strategy on response to service disruptions : evidence from the U.S. domestic airline industry
Parast, Mahour Mellat
;
Golmohammadi, Davood
- In:
IEEE transactions on engineering management : EM
69
(
2022
)
5
,
pp. 1944-1957
Persistent link: https://www.econbiz.de/10013431064
Saved in:
5
The effect of
service
quality
and marketing mix strategy towards local sustainable economic growth
Srinita
- In:
European research studies
21
(
2018
)
1
,
pp. 272-284
Persistent link: https://www.econbiz.de/10012219996
Saved in:
6
Fraud risk and audit quality : the case of US public firms
Chaari, Hela Frikha
;
Belanès, Amel
;
Lajmi, Azhaar
- In:
Copernican Journal of Finance & Accounting : CJF&A
11
(
2022
)
1
,
pp. 29-47
Persistent link: https://www.econbiz.de/10013347669
Saved in:
7
Physician connectedness and referral choice
Shin, Eunhae
- In:
Oxford bulletin of economics and statistics
85
(
2023
)
6
,
pp. 1238-1261
Persistent link: https://www.econbiz.de/10014443335
Saved in:
8
Chinese auditor inspection access challenges : the market's response to integrated US regulatory and legislative action
Donley, Lacey
;
Legoria, Joseph
;
Reichelt, Kenneth J.
; …
- In:
Journal of accounting and public policy
42
(
2023
)
6
,
pp. 1-19
Persistent link: https://www.econbiz.de/10014461610
Saved in:
9
Performance pay in insurance markets : evidence from Medicare
Fioretti, Michele
;
Wang, Hongming
- In:
The review of economics and statistics
105
(
2023
)
5
,
pp. 1128-1144
Persistent link: https://www.econbiz.de/10014384097
Saved in:
10
The auditors' role in the U.S. Paycheck Protection Program (PPP)
Sivadasan, Padmakumar
;
Soileau, Jared S.
;
Zhang, Rui-Zhong
- In:
Auditing : a journal of practice & theory
42
(
2023
)
3
,
pp. 177-192
Persistent link: https://www.econbiz.de/10014370639
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