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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Service quality management and ecosystem theory
Chen, Zhiran
;
Dahlgaard-Park, Su Mi
;
Yu, Liying
- In:
Total quality management & business excellence : an …
25
(
2014
)
10
,
pp. 1190-1205
Persistent link: https://www.econbiz.de/10010417980
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