Gorrell, Genevieve; Ford, Nigel; Madden, Andrew; … - In: Journal of Documentation 67 (2011) 3, pp. 507-524
Purpose – This paper seeks to discuss reliability problems associated with questionnaires, commonly employed in library and information science. It aims to focus on the effects of “common method variance” (CMV), which is a form of bias, and ways of countering these effects....