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~subject:"Verkaufspersonal"
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Verkaufspersonal
listening
22
Social Web
17
Social web
17
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16
Internal communication
16
Interne Kommunikation
16
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16
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Listening
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active listening
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Itani, Omar S.
2
Gilbert, Jonathan Ross
1
Goad, Emily A.
1
Hossain, Mehdi Tanzeeb
1
Inyang, Aniefre Eddie
1
Jaramillo, Fernando
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Koehl, Maryse
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Industrial marketing management : the international journal for industrial and high-tech firms
1
Journal of business research : JBR
1
The international journal of bank marketing : IJBM
1
The journal of personal selling & sales management : JPSSM
1
The service industries journal
1
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ECONIS (ZBW)
5
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1
Satisfactory
listening
: the differential role of salesperson communication in (co)creating value for B2B buyers
Hossain, Mehdi Tanzeeb
;
Gilbert, Jonathan Ross
- In:
Industrial marketing management : the international …
98
(
2021
),
pp. 222-240
Persistent link: https://www.econbiz.de/10013206350
Saved in:
2
Building customer relationships while achieving sales performance results : is
listening
the holy grail of sales?
Itani, Omar S.
;
Goad, Emily A.
;
Jaramillo, Fernando
- In:
Journal of business research : JBR
102
(
2019
),
pp. 120-130
Persistent link: https://www.econbiz.de/10012103945
Saved in:
3
The impact of sales contests on customer
listening
: an empirical study in a telesales context
Koehl, Maryse
;
Poujol, Juliet F.
;
Tanner, John F.
- In:
The journal of personal selling & sales management : JPSSM
36
(
2016
)
3
,
pp. 281-293
Persistent link: https://www.econbiz.de/10011565556
Saved in:
4
The effects of empathy and
listening
of salespeople on relationship quality in the retail banking industry : the moderating role of felt stress
Itani, Omar S.
;
Inyang, Aniefre Eddie
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
6
,
pp. 692-716
Persistent link: https://www.econbiz.de/10011456301
Saved in:
5
Salesperson's
listening
in buyer-seller service relationships
Román, Sergio
- In:
The service industries journal
34
(
2014
)
7
,
pp. 630-644
Persistent link: https://www.econbiz.de/10010385547
Saved in:
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