Brucal, Sandra; Corpuz, Cris; Abeysekera, Indra; David, Raul - In: Journal of risk and financial management : JRFM 15 (2022) 2, pp. 1-16
This study examines the service quality of accounting firms in Pampanga, Philippines, and their customers’ satisfaction … accounting firms. The study conducted a field survey questionnaire using convenience sampling and collected 59 client … price on customer satisfaction. The findings guide accounting firms to improve their client service quality. …