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customer satisfaction
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Journal of marketing
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ECONIS (ZBW)
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1
Customer satisfaction and its impact on the future costs of selling
Lim, Leon Gim
;
Tuli, Kapil R.
;
Grewal, Rajdeep
- In:
Journal of marketing
84
(
2020
)
4
,
pp. 23-44
Persistent link: https://www.econbiz.de/10012231605
Saved in:
2
Technological innovation and product market conditions : R&D rivalry, market competition, and customer satisfaction
Choi, Kyeong-Seop
- In:
Entrepreneurship research journal : ERJ
9
(
2019
)
2
,
pp. 1-16
Persistent link: https://www.econbiz.de/10011978794
Saved in:
3
Customer satisfaction and corporate investment policies
Lai Van Vo
;
Le, Huong Thi Thu
;
Lê-Danh-Vĩnh
;
Tuan …
- In:
Journal of business economics and management
18
(
2017
)
2
,
pp. 202-223
Persistent link: https://www.econbiz.de/10011721757
Saved in:
4
Satisfaction (mis)pricing revisited : real? Really big?
Bharadwaj, Sundar G.
;
Mitra, Debanjan
- In:
Journal of marketing
80
(
2016
)
5
,
pp. 116-121
Persistent link: https://www.econbiz.de/10011591213
Saved in:
5
An abnormally abnormal intangible : stock returns on customer satisfaction
Fornell, Claes
;
Morgeson, Forrest V., III.
;
Hult, G. …
- In:
Journal of marketing
80
(
2016
)
5
,
pp. 122-125
Persistent link: https://www.econbiz.de/10011591216
Saved in:
6
From finance to marketing : the impact of financial leverage on customer satisfaction
Malshe, Ashwin
;
Agarwal, Manoj Kumar
- In:
Journal of marketing
79
(
2015
)
5
,
pp. 21-38
Persistent link: https://www.econbiz.de/10011372424
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