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e-commerce
Beziehungsmarketing
31
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24
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21
Customer satisfaction
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International journal of electronic customer relationship management : IJECRM
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International journal of internet marketing and advertising : IJIMA
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ECONIS (ZBW)
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Testing cloud computing for customer satisfaction and loyalty
Guimaraes, Tor
;
Paranjape, Ketan
- In:
International journal of electronic customer …
8
(
2014
)
1/3
,
pp. 72-86
Persistent link: https://www.econbiz.de/10011471138
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2
Investigating websites'
e-CRM
features in building customer relationships : evidence from Greece
Papaioannou, Eugenia
;
Assimakopoulos, Costas
; …
- In:
International journal of internet marketing and …
8
(
2014
)
4
,
pp. 320-338
Persistent link: https://www.econbiz.de/10011349106
Saved in:
3
Piloter la relation client dans l'e-commerce : quels leviers et quelles incidences sur les comportements d'achat?
N'Goala, Gilles
;
Cases, Anne-Sophie
- In:
Recherche et applications en marketing
27
(
2012
)
4
,
pp. 95-119
Persistent link: https://www.econbiz.de/10010199781
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