Budding, Tjerk; Faber, Bram; Gradus, Raymond - 2017
Internet for service delivery is seen as an important element of e-government. Based on 2014-2016 panel-data of ICT service … municipalities. Some trends can be discerned, most notably the strong relationship of e-government adoption with demographic …-maturity, hereby leaving the question open if and how e-government can lead to cost reductions. …