//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"gratitude"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: person:"Steinhoff, Lena"
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
gratitude
Beziehungsmarketing
16
Relationship marketing
14
Consumer behaviour
6
Konsumentenverhalten
6
Kundenbindungsprogramm
6
Loyalty program
6
Customer value
4
Kundenwert
4
Betriebliche Wertschöpfung
3
Customer satisfaction
3
Experiment
3
Kundenzufriedenheit
3
Value creation
3
Data protection
2
Datenschutz
2
Dienstleistungsqualität
2
Einzelhandel
2
Impact assessment
2
Innovation
2
Kundentreue
2
Retail trade
2
Service quality
2
Wirkungsanalyse
2
relationship marketing
2
Austauschtheorie
1
B-to-B-Marketing
1
Big Data
1
Big data
1
Business-to-business marketing
1
Bystander effect
1
Co-creative encounters
1
Complementary service benefits
1
Customer inertia
1
Customer integration
1
Customer journey
1
Customer misbehavior
1
Customer relationship management
1
Customer relationship stages
1
Customer service
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
2
Type of publication (narrower categories)
All
Article in journal
2
Aufsatz in Zeitschrift
2
Language
All
English
2
Author
All
Eggert, Andreas
2
Steinhoff, Lena
2
Garnefeld, Ina
1
Witte, Carina
1
Published in...
All
Journal of marketing
1
Journal of service research : JSR
1
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Gift purchases as catalysts for strengthening customer-brand relationships
Eggert, Andreas
;
Steinhoff, Lena
;
Witte, Carina
- In:
Journal of marketing
83
(
2019
)
5
,
pp. 115-132
Persistent link: https://www.econbiz.de/10012176166
Saved in:
2
Managing the bright and dark sides of status endowment in hierarchical loyalty programs
Eggert, Andreas
;
Steinhoff, Lena
;
Garnefeld, Ina
- In:
Journal of service research : JSR
18
(
2015
)
2
,
pp. 210-228
Persistent link: https://www.econbiz.de/10011283708
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->