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perceived innovation
Beziehungsmarketing
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Brasil
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Consumer behaviour
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Crescimento econômico
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Customer satisfaction
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Despesas públicas. PIB
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Dienstleistungsqualität
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Dienstleistungssektor
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Innovation
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Innovation management
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Innovationsmanagement
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Konsumentenverhalten
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Kundenzufriedenheit
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Relationship marketing
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Service industry
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Service quality
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Structural equation model
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Strukturgleichungsmodell
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client's satisfaction
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customer loyalty
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modelling structural equations
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service
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Albuquerque, André Philippi Gonzaga de
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Guimaraes Junior, Djalma Silva
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Melo, Fagner José Coutinho de melo
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Sobral, Eryka Fernanda Miranda
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International journal of services and operations management : IJSOM
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Development of loyalty through innovation perceived in services
Guimaraes Junior, Djalma Silva
;
Melo, Fagner José …
- In:
International journal of services and operations …
43
(
2022
)
4
,
pp. 460-484
Persistent link: https://www.econbiz.de/10014226777
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