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~subject:"performance management"
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Search: subject:"citizens' satisfaction"
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performance management
Customer satisfaction
7
Kundenzufriedenheit
7
Public services
6
citizens' satisfaction
6
Öffentliche Dienstleistung
6
Dienstleistungsqualität
4
Service quality
4
citizens’ satisfaction
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E-Government
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E-government
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Public participation
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Satisfaction
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Spain
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Zufriedenheit
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citizens satisfaction
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e-government
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Citizens' satisfaction
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Citizens’ satisfaction
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Confidence
2
Decentralization
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Health care
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Kommunalverwaltung
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Neues Steuerungsmodell
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New public management
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Public administration
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Vertrauen
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citizens trust
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government
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offline government service quality perception
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online government service quality perception
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service quality
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ATM
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Beeri, Itai
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Bozhya-Volya, Anastasiya
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Uster, Anna
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Vigoda-Gadot, Eran
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Public administration issues
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Public performance & management review
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ECONIS (ZBW)
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Local governance performance: objective indicators or
citizens
satisfaction
Bozhya-Volya, Anastasiya
- In:
Public administration issues
(
2015
)
1
,
pp. 53-68
elements for evaluating and monitoring local authorities activities, and for enhancing
citizens
satisfaction
with the quality …
Persistent link: https://www.econbiz.de/10011271814
Saved in:
2
Does performance management relate to good governance? : a study of its relationship with
citizens
'
satisfaction
with and trust in Israeli local government
Beeri, Itai
;
Uster, Anna
;
Vigoda-Gadot, Eran
- In:
Public performance & management review
42
(
2019
)
2
,
pp. 241-279
Persistent link: https://www.econbiz.de/10012206061
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