Cernea, Sidonia Otilia; Sirbu, Janetta; Mărginean, … - In: Annales Universitatis Apulensis Series Oeconomica 2 (2009) 11, pp. 5-5
The results of researches present in the specialized literature emphasize thatthe evaluation of both e-services and traditional services is based on the customers’individual experiences.This paper presents a study conducted for evaluating the e-services provided by BogdanVoda University from...