Hes, Aleš; Skořepa, Ladislav; Dušek, Jiří - In: Acta Universitatis Bohemiae Meridionales 9 (2006) 2, pp. 57-64
There is more and more attention focused at the present on keeping the key costumer, who can strengthen the confidence and stability of the company in the strong competitive environment. Informations collected about him up to now not represent a fortune by themselves, more important is the...