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Search: person:"Berry, Leonard L."
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15
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Berry, Leonard L.
134
Parasuraman, A.
26
Zeithaml, Valarie A.
18
Mirabito, Ann M.
10
Seiders, Kathleen
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Shankar, Venkatesh
7
Berry, Leonard L
6
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Attai, Deanna J.
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Danaher, Tracey S.
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1
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7
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Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
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ECONIS (ZBW)
70
OLC EcoSci
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RePEc
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Other ZBW resources
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1
Reclaiming healthcare's healing mission for a sustainable future
Berry, Leonard L.
;
Yadav, Manjit S.
;
Hole, Michael K.
- In:
Journal of service research
27
(
2024
)
1
,
pp. 6-27
Persistent link: https://www.econbiz.de/10014580376
Saved in:
2
Improving how clinicians communicate with patients : an integrative review and framework
Danaher, Tracey S.
;
Berry, Leonard L.
;
Howard, Chuck
; …
- In:
Journal of service research
26
(
2023
)
4
,
pp. 493-510
Persistent link: https://www.econbiz.de/10014580301
Saved in:
3
Commentary: using language to improve health
Berger, Jonah
;
Packard, Grant
- In:
Journal of service research
26
(
2023
)
4
,
pp. 514-516
Persistent link: https://www.econbiz.de/10014580303
Saved in:
4
In reply: where reshaping communications in healthcare service begins
Berry, Leonard L.
;
Danaher, Tracey S.
;
Moore, Sarah G.
; …
- In:
Journal of service research
26
(
2023
)
4
,
pp. 517-520
Persistent link: https://www.econbiz.de/10014580304
Saved in:
5
Learning from the pioneering founders of the service research field
Bowen, David E.
;
Fisk, Raymond P.
;
Bateson, John E. G.
; …
- In:
Journal of service management
34
(
2023
)
4
,
pp. 605-630
Persistent link: https://www.econbiz.de/10014338196
Saved in:
6
Commentary: the bumpy road to achieving high-quality cancer conversations
Jacobson, Joseph O.
- In:
Journal of service research
26
(
2023
)
4
,
pp. 511-513
Persistent link: https://www.econbiz.de/10014580302
Saved in:
7
When the aims and the ends of health care misalign
Berry, Leonard L.
;
Attai, Deanna J.
;
Scammon, Debra L.
; …
- In:
Journal of service research
25
(
2022
)
1
,
pp. 160-184
Persistent link: https://www.econbiz.de/10012887047
Saved in:
8
An "essential services" workforce for crisis response
Berry, Leonard L.
;
Stuart, Brad
- In:
Journal of public policy & marketing
40
(
2021
)
1
,
pp. 92-93
Persistent link: https://www.econbiz.de/10012534344
Saved in:
9
Service safety in the pandemic age : editorial
Berry, Leonard L.
;
Danaher, Tracey S.
;
Aksoy, Lerzan
; …
- In:
Journal of service research
23
(
2020
)
4
,
pp. 391-395
Persistent link: https://www.econbiz.de/10012391588
Saved in:
10
Creating value through quality service
Berry, Leonard L.
;
Parish, Janet Turner
;
Dikec, Altay
- In:
Organizational dynamics : a quarterly review of …
49
(
2020
)
3
,
pp. 1-9
Persistent link: https://www.econbiz.de/10012290779
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