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customer complaints
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deep learning
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future review valence
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managerial response
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Deng, Chaoqun
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Effects of managerial response to negative reviews on future review valence and complaints
Ravichandran, Thiagarajan
;
Deng, Chaoqun
- In:
Information systems research : ISR
34
(
2023
)
1
,
pp. 319-341
Persistent link: https://www.econbiz.de/10014323507
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The effects of board expertise‐risk misalignment and subsequent strategic board reconfiguration on firm performance
Schnatterly, Karen
;
Calvano, Felipe
;
Berns, John P.
; …
- In:
Strategic Management Journal
42
(
2021
)
11
,
pp. 2162-2191
Persistent link: https://www.econbiz.de/10012536111
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3
Internal Resource Allocation and External Alliance Activity of Diversified Firms
Cabral, Joseph J.
;
Deng, Chaoqun
;
Kumar, M. V. Shyam
- In:
Journal of Management Studies
57
(
2020
)
8
,
pp. 1690-1717
Persistent link: https://www.econbiz.de/10012282960
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