Karavasilis, Ioannis; Vrana, Vasiliki G.; Zafiropoulos, … - In: International Journal of Electronic Government Research … 12 (2016) 1, pp. 1-23
E-government in Greece lacks a customer-centric view in its implementation. Government is driving its development agenda and investment on electronic services without measuring what increases customers' willingness to adopt offered services. The study has taken a lead in understanding the...