Sismanidou, Athina; Palacios, Miguel; Tafur, Javier - In: Journal of Industrial Engineering and Management (JIEM) 2 (2009) 1, pp. 251-272
sector has been dominated by four (now three) Global Distribution Systems (GDSs) whose primacy has been threatened over the … promised to reduce the cost of distribution. This paper explores the impact of ICTs on airlines with a focus on GDSs. It … the issues behind their until now failure to provide a true alternative to the GDSs. This analysis complements existing …