Cuadrado-Garcia, Manuel; Montoro-Pons, Juan De Dios; … - Facultatea de Administraţie Publică, Şcoala … - 2010
This paper analyses satisfaction with a cultural event, specifically in relation to an art exhibition. Following the literature in this field, satisfaction is measured as a post-consumption phenomenon omitting the role of expectations. A six-item satisfaction scale was then produced considering...