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Beziehungsmarketing
4
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4
Customer satisfaction
3
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3
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3
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2
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Chen, Shu-Ching
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Chen, Shu-ching
3
Quester, Pascale G.
3
Chen, Chao
1
Chen, Sen-sung
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Cheng, Shu-ching
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Jhang, Jihoon
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Kim, Jungkeun
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Kim, Seongseop
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Journal of retailing and consumer services
3
Asia Pacific journal of marketing and logistics
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Australasian marketing journal
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Japan and the world economy : international journal of theory and policy
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ECONIS (ZBW)
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1
Managing conflicts to improve the retail networks in China : replication research with extensions
Chen, Shu-Ching
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
3
,
pp. 493-510
Persistent link: https://www.econbiz.de/10014285851
Saved in:
2
Effects of concealing vs. displaying prices on consumer perceptions of hospitality products
Kim, Jungkeun
;
Jhang, Jihoon
;
Kim, Seongseop
;
Chen, …
- In:
International journal of hospitality management
92
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012425034
Saved in:
3
The relative contribution of love and trust towards customer loyalty
Chen, Shu-Ching
;
Quester, Pascale G.
- In:
Australasian marketing journal
23
(
2015
)
1
,
pp. 13-18
Persistent link: https://www.econbiz.de/10011284767
Saved in:
4
Customer value and customer loyalty : is competition a missing link?
Chen, Shu-Ching
- In:
Journal of retailing and consumer services
22
(
2015
),
pp. 107-116
Persistent link: https://www.econbiz.de/10010468491
Saved in:
5
The relationship between globalization and insurance activities : a panel data analysis
Chen, Sen-sung
;
Cheng, Shu-ching
;
Pan, Guochen
;
Wu, …
- In:
Japan and the world economy : international journal of …
28
(
2013
),
pp. 151-157
Persistent link: https://www.econbiz.de/10010240884
Saved in:
6
The customer satisfaction-loyalty relation in an interactive e-service setting : the mediators
Chen, Shu-ching
- In:
Journal of retailing and consumer services
19
(
2012
)
2
,
pp. 202-210
Persistent link: https://www.econbiz.de/10009522454
Saved in:
7
Within and between shot information utilisation in video key frame extraction
Liu, Dianting
;
Shyu, Mei-ling
;
Chen, Chao
;
Chen, Shu-ching
- In:
Journal of information & knowledge management : JIKM
10
(
2011
)
3
,
pp. 247-259
Persistent link: https://www.econbiz.de/10009349745
Saved in:
8
A value-based perspective of market orientation and customer service
Chen, Shu-ching
;
Quester, Pascale G.
- In:
Journal of retailing and consumer services
16
(
2009
)
3
,
pp. 197-206
Persistent link: https://www.econbiz.de/10003852521
Saved in:
9
Implementation and outcomes of customer value : a dyadic perspective
Chen, Shu-Ching
;
Quester, Pascale G.
- In:
The service industries journal
27
(
2007
)
5/6
,
pp. 779-794
Persistent link: https://www.econbiz.de/10003622971
Saved in:
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