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~type_genre:"Aufsatz im Buch"
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Lebensqualität und Standortattraktivität : Kultur, Mobilität und regionale Marken als Erfolgfaktoren
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Managing consumer services : factory or theater?
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ECONIS (ZBW)
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Kultur und Wirtschaft : kulturelle Kooperation als Erfolgsfaktor der regionalen Entwicklung
Seif, Klaus P.
- In:
Lebensqualität und Standortattraktivität : Kultur, …
,
(pp. 133-141)
.
2010
Persistent link: https://www.econbiz.de/10003961734
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Striking the right balance : how to design, implement, and operationalize customer experience management programs
Klaus, Philipp
;
Edvardsson, Bo
- In:
Managing consumer services : factory or theater?
,
(pp. 69-89)
.
2014
Persistent link: https://www.econbiz.de/10010478149
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