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~type_genre:"Aufsatz im Buch"
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Consumer behaviour
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Dienstleistungsqualität
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Aufsatz im Buch
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Lu, Qiang
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Aditya, Sutapa
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Akter, Shahriar
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Exploring omnichannel retailing : common expectations and diverse realities
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Social media for knowledge management applications in modern organizations
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Strategic customer relationship management in the age of social media
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ECONIS (ZBW)
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Does service quality perception in omnichannel retailing matter? : a systematic review and agenda for future research
Akter, Shahriar
;
Hossain, Muhammad Ismail
;
Lu, Qiang
; …
- In:
Exploring omnichannel retailing : common expectations …
,
(pp. 71-97)
.
2019
Persistent link: https://www.econbiz.de/10011953974
Saved in:
2
Social media influencers and consumer online engagement management
Lu, Qiang
;
Seah, Zhen Yi
- In:
Social media for knowledge management applications in …
,
(pp. 81-91)
.
2018
Persistent link: https://www.econbiz.de/10011763462
Saved in:
3
Social media, customer relationship management, and consumers' organic food purchase behavior
Chronis, Evelyn
;
Lu, Qiang
;
Miller, Rohan
- In:
Strategic customer relationship management in the age …
,
(pp. 198-215)
.
2015
Persistent link: https://www.econbiz.de/10011399231
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