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~type_genre:"Aufsatz in Zeitschrift"
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Search: person:"Tsai, Chia-ching"
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Advertising
1
Advertising effects
1
Beschwerdemanagement
1
Betrayal
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Beziehungsmarketing
1
Brand image
1
CGE model
1
CGE-Modell
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Complaint management
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Consumer behaviour
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Consumer goods
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Consumers
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Customer satisfaction
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Customer service
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Dienstleistungsqualität
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Dienstleistungssektor
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Gerechtigkeit
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Handelsliberalisierung
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Impact assessment
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Information
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Justice
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Konsumentenverhalten
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Konsumgüter
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Kundenservice
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Kundenzufriedenheit
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Lieferantenmanagement
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Markenimage
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Negative reaction
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Perceived justice
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Relationship marketing
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Relationship norms
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Service failure
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Service industry
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Service quality
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Service recovery
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Supplier relationship management
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Taiwan
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Terminologie
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Terminology
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Trade liberalization
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Aufsatz in Zeitschrift
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English
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Tsai, Chia-ching
2
Chen, Kun-ming
1
Cheng, Yin-hui
1
Cheng, Yu-chi
1
Chuang, Shih-chieh
1
Lin, Chia-ching
1
Sun, Ya-chung
1
Tsai, Meng-chia
1
Tu, Chaw-hsia
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Yang, Yung-kai
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China & world economy
1
Journal of business and psychology
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Managing service quality : MSQ ; an international journal
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ECONIS (ZBW)
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Does relationship matter? : customers' response to service failure
Tsai, Chia-ching
;
Yang, Yung-kai
;
Cheng, Yu-chi
- In:
Managing service quality : MSQ ; an international journal
24
(
2014
)
2
,
pp. 139-159
Persistent link: https://www.econbiz.de/10010254024
Saved in:
2
The effect of terminologies on attitudes toward advertisements and brands : consumer product knowledge as a moderator
Chuang, Shih-chieh
;
Tsai, Chia-ching
;
Cheng, Yin-hui
; …
- In:
Journal of business and psychology
24
(
2009
)
4
,
pp. 485-491
Persistent link: https://www.econbiz.de/10003934773
Saved in:
3
Impact of cross-strait trade liberalization : a computable general equilibrium analysis
Chen, Kun-ming
;
Tsai, Meng-chia
;
Lin, Chia-ching
;
Tu, …
- In:
China & world economy
17
(
2009
)
6
,
pp. 106-122
Persistent link: https://www.econbiz.de/10003964970
Saved in:
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