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Managing service productivity : using frontier efficiency methodologies and multicriteria decision making for improving service performance
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Protocol for comprehensive efficiency analysis of multi-service metropolitan transit agency operators
Barnum, Darold T.
;
Gleason, John M.
;
Karlaftis, Matthew G.
- In:
Managing service productivity : using frontier …
,
(pp. 287-314)
.
2014
Persistent link: https://www.econbiz.de/10010396529
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