Rishi, Bikramjit (ed.); Bandyopadhyay, Subir (ed.) - 2018
Citizen relationship management by government of india through social media channels / Rajan Gupta, University of Delhi … goes social media, mooc, spoc, smoc, and ssoc : the digital transformation of higher education institutions and … universities / Andreas Kaplan, ESCP Europe -- Integrating relationships and community building into universities' social media …