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~type_genre:"Graue Literatur"
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Search: person:"van der Wiele, Ton"
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Quality management
12
Qualitätsmanagement
12
Theorie
8
Theory
8
Dienstleistungsqualität
2
ISO 9000
2
Service quality
2
Arbeitsethik
1
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1
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1
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1
Dienstleistungssektor
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Downsizing
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Human Resource Management
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Lean management
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Graue Literatur
research-article
23
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16
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16
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14
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Non-commercial literature
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10
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non-article
3
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English
13
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Wiele, Ton van der
13
Dale, Barrie G.
5
Williams, Roger
5
Brown, Alan
4
Iwaarden, Jos van
3
Boselie, Paul
1
Hesselink, Martijn Willem
1
Sturkenboom, Jorn
1
Verboom, Menno
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Erasmus Research Institute of Management
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Rotterdams Instituut voor Bedrijfseconomische Studies : RIBES
9
Rotterdam Institute for Business Economic Studies
5
ERIM report series research in management
4
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ECONIS (ZBW)
13
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1
A transparent role of information systems within business proccesses : a case study
Verboom, Menno
(
contributor
);
Iwaarden, Jos van
(
contributor
)
-
2004
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10002362283
Saved in:
2
Perceptions about the ISO 9000 (2000) quality system standard revision and its value : the Dutch experience
Wiele, Ton van der
;
Iwaarden, Jos van
;
Williams, Roger
; …
-
2004
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10002359541
Saved in:
3
Mystery shopping: a tool to develop insight into customer service provision
Hesselink, Martijn Willem
(
contributor
); …
-
2004
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10002359794
Saved in:
4
High performance work systems : "Research on Research" and the stability of factors over time
Boselie, Paul
(
contributor
);
Wiele, Ton van der
(
contributor
)
-
2002
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001678770
Saved in:
5
The concepts and practices of total quality management
Wiele, Ton van der
;
Dale, Barrie G.
;
Williams, Roger
-
1999
Persistent link: https://www.econbiz.de/10001422126
Saved in:
6
The journey to excellence
Williams, Roger
;
Dale, Barrie G.
;
Wiele, Ton van der
-
1999
Persistent link: https://www.econbiz.de/10001422134
Saved in:
7
Self-assessment against an excellence model in SMEs
Sturkenboom, Jorn
;
Wiele, Ton van der
;
Brown, Alan
-
1999
Persistent link: https://www.econbiz.de/10001422138
Saved in:
8
Continuously struggling with TOM
Wiele, Ton van der
;
Brown, Alan
-
1999
Persistent link: https://www.econbiz.de/10001422139
Saved in:
9
Managing conflicting fads : the relation between downsizing and quality management
Wiele, Ton van der
;
Brown, Alan
-
1998
Persistent link: https://www.econbiz.de/10000995353
Saved in:
10
How to use ISO 9000 as a tool for organisational change?
Wiele, Ton van der
;
Brown, Alan
-
1998
Persistent link: https://www.econbiz.de/10000995356
Saved in:
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