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The location behavior of call center firms in Turkey : 51th Congress of the European Regional Science Association "New Challenges for European Regions and Urban Areas in a Globalis...
Seçkin, Ebru
-
2011
Advances in information and communication technologies bring along changes in working and employment conditions. Automationed work is moved to distant areas and businesses get elaborate, far from the center and network-based. Another change similar to the disintegration of production process is...
Persistent link: https://www.econbiz.de/10011541606
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Working hours and productivity
Collewet, Marion
;
Sauermann, Jan
- In:
Labour economics : official journal of the European …
47
(
2017
),
pp. 96-106
Persistent link: https://www.econbiz.de/10011951984
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Multi-server queueing system with a generalized phase-type service time distribution as a model of call center with a call-back option
Dudin, Aleksandr
;
Kim, Chesoong
;
Dudina, Olga
;
Dudin, Sergey
- In:
Analytical and stochastic modelling techniques
,
(pp. 401-428)
.
2016
Persistent link: https://www.econbiz.de/10011484384
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