Laux, Chad; Li, Na; Seliger, Corey; Springer, John - In: International Journal of Productivity and Performance … 66 (2017) 5, pp. 662-679
index to identify performance factors of higher education. The goal is to offer a reimagined SS DMAIC methodology that … define, measure, analyze, improve and control (DMAIC) methodology that incorporates Big Data principles. The authors offer … propositions of SS DMAIC to be theory tested in subsequent study and offer the practitioner managing the performance of higher …