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The multiple criteria and sub‐criteria for electronic service quality evaluation
Hsu, Tsuen‐Ho
;
Hung, Li‐Chu
;
Tang, Jia‐Wei
- In:
Online Information Review
36
(
2012
)
2
,
pp. 241-260
fuzzy
preference
relations
method with the analytic network process (ANP) technique, to evaluate e‐SQ by using senior …
Persistent link: https://www.econbiz.de/10014966155
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