Sarvepalli, Ashwini; Godin, Joy - In: Journal of Cases on Information Technology (JCIT) 19 (2017) 2, pp. 17-28
Organizations are increasingly adopting Business Process Management (BPM) approaches growing the need for BPM expertise in the industry (Bandara et al., 2010). This has resulted in growing demand for college graduates who have a thorough knowledge of business processes (Lee, 2008). Hadidi (2014)...