The Right to Information (RTI) Act, 2009, was a milestone in the legal history of Bangladesh to ensure people's right to obtain information from the government offices and other organizations. This act covers most bodies owned, controlled, or substantially financed either directly or indirectly...

Access to water supply and sanitation (WSS) services remains stubbornly low in Zambia. This poor record on WSS service delivery is disastrous for Zambia's economy by negatively affecting human capital development, which in turn creates a drag on the economy. Successive governments in Zambia have...

The Coronavirus 2019 (COVID-19) crisis is unique and requires tough policy choices for managing the public sector wage bill to best achieve the difficult balance between fiscal consolidation, protection of lives and livelihoods, service delivery, and job restoration. In the emergency phase, the...

As one of the largest pension funds in Thailand, government pension fund (GPF) is fully aware of its importance as a universal owner and of its role supporting sustainable global values within the context of environmental, social, and governance (ESG). In 2018, GPF publicly announced its...

This study analyzes how Rwanda fought administrative corruption in the public sector over the last two decades. The focus on administrative corruption in the public sector is dictated by the difficulty of assessing, observing, and measuring corruption relating to state capture and by emphasis...

The transition to a more innovation-based growth model is even more urgent in the current uncertain global context[1]. While the GDP growth rate has proven resilient in recent years, declining oil and gas output, coupled with economic shocks, including the recent COVID-19 pandemic, havedented...

Ghana's tax collection is low compared with other lower middle-income countries. Non-compliance of tax payments is an urgent issue in Ghana, as the government has been suffering from a widening fiscal deficit and a rising debt burden. Learning from experiences in other countries, this report...

This report reviews Mongolia's civil service in the ten years since the World Bank's (WB) 2009 civil service assessment. An important milestone was the passing of a new Civil Service Law (CSL) in late 2017, by the State Great Hural, which became effective January 1, 2019. This report reviews...

The paper curate's knowledge residing in public documents and aims to distill lessons learned on how to adopt and use AI as part of a public sector modernization strategy. The paper's primary scope is on governance-related aspects. Chapter two elaborates on the opportunities being availed by...

Through successive royal speeches and digital transformation strategies, Morocco has identified the digital transformation of government, the economy, and society as high priorities for the country's new development model and for strengthening the social contract between the state and citizens....