Oliveira, S.R.M.; Cazarini, E.W.; Oliveira, J.D. De - In: International Journal of Services, Economics and Management 3 (2011) 2, pp. 170-196
This work intends to contribute to the planning guidelines in the field of Supply Chain Management (SCM). Thus, it … develops a multi-model proposal supported by the definition of a highly complex spectrum of knowledge that considers a sequence …: determination of the critical knowledge in SCM. Several support instruments were used in the modelling elaboration in order to …