Vieira, Valter; Santini, Fernando Oliveira; Araujo, … - In: Journal of Consumer Marketing 35 (2018) 4, pp. 426-437
Purpose: Hedonic and utilitarian shopping values have been researched since the mid-1980s in the fields of marketing, retail and specially on consumer behaviour. A number of studies have found evidence of their effects on satisfaction, buying intention and loyalty, but others have found no such...