Pestana Barros, Carlos; Alves, Carlos Alberto - In: International Journal of Retail & Distribution Management 31 (2003) 11, pp. 549-560
This paper analyses the efficiency of individual retail stores belonging to a Portuguese multi‐market hypermarket retailing chain, employing data envelopment analysis (DEA). The use of DEA for the analysis of intra‐chain comparative store efficiency can be of value in examining the...