Purpose – The purpose of this research is to identify the critical determinants of a franchisee’s trust in their franchisor. Design/methodology/approach – A qualitative approach was used, and 30 interviews were conducted with franchising participants. The first phase of the research...

Policy-based systems management (PBM) and economics-based systems management (EBM) are two of the many techniques available for implementing autonomic systems, each having specific benefits and limitations, and thus different applicability; choosing the most appropriate technique is the first of...

This paper describes a methodology for embedding dynamic behaviour into software components. The implications and system architecture requirements to support this adaptivity are discussed. This work is part of a European Commission funded and industry supported project to produce a...