Antonio, Nuno; de Almeida, Ana Maria; Nunes, Luís; … - In: International Journal of Contemporary Hospitality Management 30 (2018) 12, pp. 3574-3591
Purpose: This paper aims to develop a model to predict online review ratings from multiple sources, which can be used to detect fraudulent reviews and create proprietary rating indexes, or which can be used as a measure of selection in recommender systems. Design/methodology/approach: This...