Osei, Benjamin Appiah; Ragavan, Neethiahnanthan Ari; … - In: Journal of Hospitality and Tourism Technology 11 (2020) 3, pp. 479-494
Purpose The economy of today has moved toward the fourth industrial revolution (FIR), which is characterized by the adoption of technologies such as cyber-physical systems, internet of things, big data, artificial intelligence and robotics. Globally, there is a lot of awareness created on the...