Araujo, Claudia Affonso Silva; Wanke, Peter; Siqueira, … - In: International Journal of Productivity and Performance … 67 (2018) 9, pp. 1526-1549
Purpose: The purpose of this paper is to estimate the performance of Brazilian hospitals’ services and to examine contextual variables in the socioeconomic, demographic and institutional domains as predictors of the performance levels attained. Design/methodology/approach: The paper applied a...