This paper investigates the antecedents and the consequences of ICC from the perspectives of the employees and validates the framework and operational definition of ICC in high-risk industry, which is yet to be identified in the past literature. Existing academic literature are used to develop...

This paper investigates the antecedents and the consequences of ICC from the perspectives of the employees and validates the framework and operational definition of ICC in high-risk industry, which is yet to be identified in the past literature. Existing academic literature are used to develop...

Purpose: The study aims to examine the connection between practices of total quality management (TQM) and sustainability in Malaysia food and beverages companies (FBC). Continuous process improvement, benchmarking, management leadership, human resources management,...

Purpose: This study aims to examine the relationship between brand engagement in self-concept (BESC), value consciousness (VC) and brand loyalty among Generation Z consumers. In addition, the study aims to segment the Generation Z consumers based on BESC and VC and examine the differences...

Purpose: There appears to be a growing concern over the lack of scales for measuring internal crisis communication (ICC) in the course of an organizational crisis. Noting this compelling evidence, an analysis of results from earlier exploratory studies demonstrated a strong need for a sound...