Zhao, Rong; Mashruwala, Raj; Pandit, Shailendra; … - In: International Journal of Operations & Production Management 39 (2019) 5, pp. 658-689
Purpose: The purpose of this paper is to conduct a large-sample empirical investigation of how relational capital impacts bullwhip at the supplier. Design/methodology/approach: The study uses mandatory disclosures in regulatory filings of US firms to identify a supplier’s major customers and...