We investigate the implications of a personal health record (PHR) platform on the adoption and sharing of electronic health records (EHR). Through our analysis, we find evidence that health care providers may not have an incentive to share patients’ records electronically even though EHR...

As the United States begins to put a lot of attention and resources into digitizing its healthcare sector, it is instructive to understand why the adoption of electronic health records (EHR) remains so poor when compared with many other developed countries. The 2009 stimulus bill provides...

Online communities have been growing rapidly in the last two decades and at the same time becoming more diverse. Millions of internet users actively contribute to various types of online communities ranging from user generated contents and social media to collaborative content communities, on a...

Several Internet Service Providers (ISPs) and Content Providers (CPs) have proposed zero-rating plans whereby consumers get access to certain websites without paying for it. While consumer and open-access advocates have decried these plans, arguing that they are anti-competitive and violate the...

The digitization of media and the growth of broadband internet has transformed the streaming video industry, and the subscription video on demand (SVOD) industry in particular. Online content providers (CPs) are trying out new business models that upend the traditional television industry that...

Mobile carriers used to enforce service contracts on consumers. However, recently major mobile carriers have eliminated contracts. We investigate carriers' contract and marketing strategies. We identify Expectation-Reality Discrepancy (ERD) as a key determinant. A carrier's ERD is defined as...

As the amount of online content explodes, mobile network operators (MNOs) are investigating new business models that encourage content providers (CPs) to sponsor data for consumers. We analyze this recent phenomenon using an incomplete information game-theoretical model, where the MNO does not...

The development of Internet brought in revolutions in pricing models in the digital music industry. Currently, there are three common schemes to sell digital music: ownership, subscription and mixed pricing models. Our paper aims to explore and compare the three pricing models. Through a...

One emerging business model for Internet service providers (ISPs) is to allow content providers (CPs) to subsidize Internet access for end consumers. In the present study, we develop a game-theoretical model to analyze the effects of this sponsorship of consumer data usage. The findings indicate...

Supporters of net neutrality have often argued that more competition among Internet service providers (ISPs) is beneficial for an open Internet and that the market power of the ISPs lies at the heart of the net neutrality debate. However, the joint effects of the competition among ISPs and among...